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Testimonials from Our Customers

Andrew Scott 

 

All I can say is....WOW! Not only has the end product exceeded my expectations, but Keith has earned me as a long standing customer. While his prices seemed fair, he more importantly was flexible, punctual and dedicated to the job. I love the products that were installed, as well as the ease that Keith handled everything. In my experience, a small amount of vendors truly understand good customer relations. Keith "gets it". Even post install, Keith is happy to answer any odd ball question that comes up as I'm getting used to my system. It's hard to buy service like that. Thank you Keith for your approach, demeaner, knowledge and dedication to your work....it certainly shows.

Curtis Dorsey 

 

"The overall experience was top quality. Although there were a few unusual complications that occurred during the install, Kieth offered solutions and ensured that my expectations were exceeded. Kieth takes pride in his work and stands behind everything he does. Besides being a top notch technician, he is also a good person with a strong desire to do what is right. He was very collaborative and answered all the questions I had about future Home Theater ideas I want to pursue in the future and offered to work up a quote for them based on his understanding of my layout so I would have an idea of what it would cost when I was ready to have it done, and never pressured me to have more work done than I wanted.

Kelly Todd 

 

Keith is awesome. He is extremely responsive and does a great job. He quickly diagnosed our issue and offered several solutions. He is trustworthy and knowledgable.

Howard  & Sue Hardman 

 

LISTENED to what we wanted, informed us as to what was the best for us, completed the work, made sure we completely understood the operation of the system which is of course key to enjoyment, left instructions on what to do in case of power failure. Was very patient with questions. Fantastic service and very easy to work with.

Michelle Fetes

 

We had an excellent experience. We have used KLEECO before and have found them to be very knowledgeable about home audio and theater systems. Service is prompt and they are willing to spend as much time as you need learning your new system. Overall, I would characterize KLEECO pricing as good given the quality of the service. Keith is very honest.

Don Setterloft

 

We were very pleased with the work and service that Keith provided. He always provides full detail on the extent of the problem and needed repair, full cost explained and documented, and he is always very thorough and professional in all of his work. We will continue to call on Keith because of his work ethic and quality of work.

Beth Washuta 

 

I am so glad I chose Kleeco to install and mount my tv along with the other work. Keith is very knowledgable and is going to make sure the job is performed properly. He made sure I understood how everything worked and was very patient. I was especially impressed when I had a problem a week later (not his fault), and he was at my house in less than an hour and made sure everything was in working order. We will definitely use Keith again. I would not consider using anyone else in the future. All I can say is AWESOME!

Aaron Hartlett 

 

He did an excellent job. He was very up front about his availability, was very accurate with regard to his cost estimates, and did a great job doing the actual work. He showed up exactly when he said he would and was professional, yet personable. Will definitely use him again should the need arise. Very pleased with the work.

Hayley Jacobsen 

 

Went great. Keith was very professional and a really nice person. He had to install one component but otherwise was able to use what we already had (and save us money). System sounds great and we are really happy.

Robin Van Buren 

 

Keith installed our A/V system a few years ago, and he has always been a pleasure to work with. He is professional, responsive, and reasonable. I would highly recommend KLEECO.

Thomas Richardson 

 

Keith did an excellent job, from start (estimate) to finish, and has been extremely professional and courteous throughout the entire process. He is obviously quite knowledgeable, and really knows his business inside and out. You might pay a bit more to have him do your work, but in the end it is worth it in support and lack of headaches.

Barbara Tully 

 

I'm VERY happy with Keith's recommendation, his service, responsiveness and professionalism. I would recommend Kleeco to anyone! Very good experience! Easy to work with Keith and he makes sensible recommendations based on conditions on the ground.

Charles Roach 

 

Kleeco was great to work with and more specifically Keith Dodson was a true professional. I not only enjoyed working with this company, I enjoyed getting to know Keith and would have readily have him back to do more work again in the future.

Sharom Buckles 

 

Keith is always very friendly & helpful. He explains things very thoroughly, but welcomes phone calls when necessary. This is our third time to use Kleeco, will always highly recommend him to others. I can't say enough good things about Keith Dodson & his business. It is obvious he enjoys what he does & working with customers. His continued patience is always appreciated. I would highly recommend this company.

San Kwon 

 

I met Keith several months before my home construction started to provide a scope of work and get a cost estimate. I found him to be very professional and knowledgeable in all AV matters. I especially liked the fact that he was the one doing all the work. He worked together with my builder and cable guy to provide an awesome AV solution for the entire home. The 7.1 movie theater room is fantastic! He worked with me to find some creative and cost effective solutions so that I could stay closer to my budget. Overall, it was a great experience and I would highly recommend him to anyone.

Michael Gin 

 

Keith is knowledgeable, professional and courteous. He was on time and worked around our other contractors just fine. He provided suggestions to make the project work well and finished the project on time and as promised.

Andrew Alexander  

 

Kleeco was very responsive and explained options to improve what we had. The work went smoothly and the result is perfect for our needs. Keith was a pleasure to work with and we will certainly call Kleeco for any future needs. Highly recommended!

 Scott Pauley

 

Keith is remarkably dedicated to delivering a fantastic product. Pricing is a little on the high side but he delivers. Fantastic to work with post-install - answers questions via phone, email, text all hours of the day and night.

Gary Nelson 

 

Absolutely terrific service. Did everything as requested in timely manner. Installed in wall and in ceiling speakers, new Home Theater equipment. Placed all speakers properly measure and calibrated all products. Top Notch. Would use them again.

Stephanie Polanski 

 

Keith did a wonderful job! He returned our phone calls promptly, came out to our home within a reasonable time period and did exactly what we asked with no problems or issues. We will be using Kleeco again in the future. Highly recommended!

Andre Harris 

 

Keith was great to work with. He was helpful in evaluating the situation and coming up with a solution. We put surround sound in our basement. Responsive, on time, realistic price, professional, knowledgable, etc... All of the things you want in a contractor.

Larry Light 

 

Owner Keith Dodson provided excellent product and professional services.

Deborah Waymire 

 

I found Keith very professional and respectful of my home. Keith is the type of person you want in your home as he is trustworthy and an expert in the field.

Jeff Joliet 

 

Keith was great to work with throughout the project. We wanted functionality with our system rather than an over-engineered/over-powered system for how we listen to audio or watch TV. Rather than oversell us on a solution that would be way in excess of what we needed (which several other companies did), Keith listened to us on how we were using our current configuration and what we wanted to do differently. He made recommendations that he thought would be a better fit for us which were much less expensive and easier to install than previous companies had recommended and estimated. Keith showed up when he said he would and called each day before he arrived. We were very pleased with Keith's work product and work ethic and especially with how clean he kept everything both during and after his work. He is very professional and a wealth of knowledge on wiring, installing, AV options, etc. Overall, we couldn't be happier with Keith and the work he did for us and would highly recommend him to other

Meg Schamp 

 

Keith was professional and knowledgable in helping us find the best solution to update our current setup. (Technology changes a lot in a few years!) He was helpful in giving us options and honest about pricing and timing. He was prompt and friendly in answering questions and returning phone calls throughout the process. During the installation, Keith worked efficiently and independently and was never a disruption in our home. We are very pleased our updated home theatre.

Olympia Ming 

 

Keith was excellent from the first day. He was very knowledgable and provided us a quote within a few days. He was also very patient with all my questions (I am not very tech savvy, but my husband is) and made all the changes to our contract as I kept changing my mind. I gave him a B in price because he was not the cheapest quote we got. However, he is worth every penny, and the phrase "you get what you pay for" definitely holds true here. He is quality work. And when you invest this much money, you want the best. Keith is A's across the board. Even though he is done with our project, he continues to provide us service. I call him often when I have questions about our media center. He is always responsive, professional, and extremely helpful. He takes pride in his work and will always be available if you should need him.. Other important factors I would compliment Keith in: he is organized, clean, and respectful to your home. I would recommend Keith without hesitation and would be happy to use him again..

John Robbins 

 

Keith and Kleeco Audio Video were amazing from the beginning. Keith came out to help me design a new entertainment area for our basement. He listened to my vision, provided suggestions and input as to what would and wouldn't work. In a short period of time, he was able to produce a full quote for the scope of the work, including purchasing equipment and the labor to install it. Keith's prices were fair and the quality of the products he recommended were of the highest quality. Even when recommending high-quality products, Keith was willing to provide alternatives to find the right balance between cost and quality, which allowed us to move forward with the project. The entire installation took about one week. Keith was very courteous, organized, and clean while he was in our house. We stayed in constant communication so I could have input into major decisions about the final layout and installation of our system. If we ran into any issues Keith not only explained the issue, but provided solutions as well. The installation went above and beyond my expectations. The visible televisions (mounted) and speakers look and sound spectacular. The rack system is fully automated, but more importantly completely organized. Every wire is zip-tied and labeled (something not every A/V person does) which means if a problem ever arises, Keith will be able to easily locate and identify the problem. The iPad control system is intuitive and easy-to-use, which makes the entire system unintimidating. It's actually better than what I originally pictured. I am so happy I chose to hire Keith and Kleeco to do the work. I would recommend Keith to anyone looking to invest in any type of A/V or Home Theatre project.

Mary Wiethoff 

 

He was so knowledgeable and accessible .He spent many,many hours researching our system and then installing. Not to mention the time teaching us how to use and operate the equipment. I have called him since installation with questions and he so patient ! We would highly recommend Keith,and would never use anyone else in the future. We feel fortunate to have found Keith.

John Lantz

 

Keith asked good questions to determine what we wanted to accomplish and how we could use our existing equipment along with our new components to get the results we wanted. As he worked, he explained what he was doing and how the componenets would integrate. He offered suggestions along the way and when he was finished, he documented what he did and provided instruction.

Indy Lane

 

What a refreshing change!! I have had an audio/visual system that my family has not been able to enjoy largely due to poor customer service in the past. I called Kleeco and I received a prompt return phone call and service. Keith was knowledgable, informative, honest, and polite. He explained everything he was doing. When I asked about additional services for the future he explained the wide range of service options as well as prices. He was not pushy. I felt like he really listened to what I was looking for, and his goal was to provide me with the information/services that would best suit our needs. In an age when good customer service is rare, I could not have been any more pleased with the service I received from Kleeco. I'm listening to Christmas music as I write this review thanks to Kleeco! I'm thrilled! I will without a doubt call him again in the future. I highly recommend this company for your audio visual needs!

Chris Katterjohn 

 

He provided an estimate for his services and came back about a week later to do the work. I got exactly what I wanted; I wasn't pressured into doing anything. I really enjoyed working with Keith. He is competent, professional and conscientious. When I asked questions, he took the time to answer them, and he explained things to me that I didn't ask about but needed to know. He seemed extremely well-versed in his trade and a pleasure to work with. I would recommend him highly to anyone in need of this type of service.

Dave Henderson 

 

Keith kept me updated on the delivery of the components and came out and did a great job installing the system. He gave us a demonstration of how to use the equipment and followed up with how to use android and iPhone apps to control our system. The job was very professional and we really appreciated his personalized service. He treated our install no different than he would a high dollar install. Would definitely recommend this company and would use this service again.

Judy Singleton 

 

I have struggled for years with complicated equipment and universal controls. Completely frustrated when I called Kleeco to repair an old item or to install new equipment, I am now enjoying every aspect of the new system Kleeco recommended and feel I have control of it instead of it having control of me! Kleeco owner, Keith Dodson, was reliable, enjoyable, trustworthy, and intelligent to work with. He was patient with me as I learned how simple a control system could actually be. I'm happy with everything and know when I call Keith with questions, he will respond promptly - because he always has. I hope Keith is around a long time, because I don't ever want to work with anyone else. The experience of working with him was just great from start to finish.

Dawn & Joe Cerny

 

Keith is one of the most knowledgeable guys I have met in this profession. I highly recommend him for any home theater project, upgrades to existing home theater systems or if you just need advice to make your system simple. Keith is your guy! We are so pleased with the work he has done for us and wish we would have used Kleeco Audio Video in the first place! His knowledge of the ipad interface with the home theater control is outstanding.

Roberta DUnne

 

He is personable, knowledgeable and went the extra mile to correct what could be done that day then research and present alternatives to make changes that would improve the quality of our theater system to meet our needs. He was very patient with my questions and

Chip McMann

 

He’s an excellent guy.  They walked me through the whole system and it was wonderful. It’s all under warranty and they have good service. They were very clean and they kept in great communication. They gave suggestions on things that would be better and he was honest. Their service was excellent. We would use their services again in the future.

Danielle Havens

 

I was very happy with our decision to install this sound system and to use KleeCo. Keith is very professional and extremely knowledgeable. He is willing to work with whatever you want, but will say what he thinks might be more suitable for the situation.

Mark Edwards

 

Incredibly professional and knowledgeable. Expert installation. Looks and works great. We will definitely be using them again.

Holly Hospel

 

Keith is amazing. He stays on top of the newest and best and we have been working with him for years. This time, as a result of a flooded basement, we needed help replacing some of the equipment, plus we upgraded our home audio system to interface with our IPad. It works beautifully. Ketih is one a few handful on contractors who I trust completely and recommend without hesitation! He is consciensious and will go out of his way to ensure your satisfaction with the end result.

TOm & Sally Fisher

 

We have depended on Keith to maintain our home theatre / sound system for the past several years. His service is always prompt and professional. He identifies the problems and provides multiple solutions, which allows us to pick the cost and level of service needed. Additionally, he provided improvements to our theatre system ensuring it runs with top efficiency.

Jean Moldenhauer

 

Keith is simply the best service professional that I have ever met. He is professional and personal at the same time. He is thorough and wants to make sure that you are really happy with his services and products. I would highly recommend him for all of your home theater and electronic needs. His prices are very fair and he doesn't even charge for all of the extra advice that he provides on the weekends ! Thanks Keith!

Adam Mears

 

Keith returned my call immediately and provided a quote within hours of visiting our home. He worked within our budget and came up with a great solution. Scheduling was easy and the installation was perfect. We would definitely use Kleeco again and highly recommend them.

Craig Andler

 

Keith Dodson came to do a free estimate and we scheduled the work within days. He was prompt, very conscientious, and extraordinarily personable. Keith explained each step of the process and took the time to tie each and every one of the long wires with ties to minimize the piles of chords and tangling.  Keith is exceptionally competent, and truly understands customer service! Great job!

Jeff Wanyes

 

Simply put, Keith provides outstanding services. I am technologically challenged at times and Keith simplified the entire process.  I can say that Keith's work and price is superior.

Jay Wortman

 

We started with a home site visit and dicussion. Keith then offered suggestions and options for improvements and a written quote. We agreed to a contract and scheduled the work. The job was more involved than we originally thought but we were kept completely up dated as to the situation and worked through it with Keith to a very positive completion. Keith was very easy to work with and very knowledgable. Our system performs better than we ever expected and is less complicated than ever.  We will definately use Kleeco in the future.

Catherine Byerly

Would highly recommend this company and will definitely use Kleeco for any of my future needs. Not only was Keith extremely knowledgeable regarding his trade, but was equally as personable.

Chris Snider

 

Keith was amazing! He was very professional and worked non-stop through the days he was here to fix everything. Keith informed us when he would arrive and explained in detail the problems and the solutions. He even came back to make sure the settings were exactly to our liking His knowledge and expertise alone set him apart from anyone else we have worked with. His work ethic is incredible in that he is always on time and extremely courteous. He is the type of worker that you wish you had for everything. He was fair and made sure everything was complete and we understood the system. I can't say enough about how great Keith is to work with. If you need any audio visual work you have to all Kleeco. I guarantee you will not be disappointed.

Scott Reasinger

 

Keith was easy to work with and did a great job communicating his thoughts and ideas. More importantly, he listened to my needs and concerns and worked with me to put together a good quality system at a good price. He brought additional value by working with the sound system to optimize the settings so everything sounded great right out of the gate. Keith responded well to questions, was able to clearly state the reasons he selected certain products and why he recommended them but was very flexible in working with me. I will use Kleeco for any future installs without hesitation. Keith was reasonably priced but there were some lower priced options out there, but I felt his ability to communicate outweighed an cost savings I might see with a different vendor.

Kim & Brad Leonard

 

Fabulous. Keith emailed the quote to me that evening. He was prompt, professional and reliable. I had several companies come out to give me a quote. By far, Keith was the best. He was creative in his planning of how to install the speakers. We will definitely use him again in the future. I would highly recommend Kleeco.

Phil Lodato

 

We really enjoyed working with Keith. We are happy with the look and function of the finished product. Throughout the engagement, he was very professional. The pricing was also very fair. He did a good job of combining his expertise with our particular interests. Will work with Keith again in the future.

Rick Greenwood

 

Keith was awesome to work with. He is very professional, neat and very thorough. If the need arises, we will definitely use him again.

Scott Campbell

 

Keith did an excellent job. He was thorough in his assessment/estimate and was the only individual representing a company that took the time to explore all aspects of the installation. His attention to detail was greatly appreciated and I would highly recommend Kleeco to anyone.

Peggy Stephenson

 

Keith did a great job and I would recommend him to anyone! He is extremely knowledgeable in his field and was a complete professional. The job required Keith to work under my house by way of the crawl space and while he was down there he also hooked up my dryer vent which had became disconnected. In addition, while moving my thermostat, Keith pointed out a concern about how my furnace was vented and made a recommendation that I purchase some aluminum tape and where to place it to prevent a carbon monoxide leak! Keith went way beyond may expectations and for this reason he will be the one I will be calling if I need help with anything electronic in the future.

Terry Gentry

 

The end result was excellent. It was cost effective and functional. We found Keith to be very knowledgeable and he and his staff were pleasant and easy to work with. Keith was extremely responsive and on several occassions dropped what he was doing on the weekend to stop by and help us with the system. He was excellent at explaning options. I am very pleased with where we ended up on our system.

Jill Bass

 

Keith is great to work with! He called and set up a time to take a look at what I wanted done. When he was here, he explained all of my options and thouroughly investigated everything so that he was ready to go when the day came. He is very knowledgable about all audio and video services. He came and finished the work in one day and I am completely loving the set up. He was able to hide all equipment so it looks seamless!

Gregg Kamp

 

Kleeco has performed excellent work in the past year for us. Keith has installed various audio and video pieces of equipment as well as upgrading the wires, etc.. to our equipment. I can't say enough about his professionalism and integrity. His knowledge of audio and video installs is great ! I have called him with questions at different times and he is very timely in his response. We will continue to use his services in the future. We recommend Kleeco highly !

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